CUSTOM SUITE T&C's


Creative

Calligraphy is handwritten, this is what gives it its magic! Please note there will be slight letterform/script and placement variances throughout. 

Michaela McBride Calligraphy is the artist and has creative freedom over the project, within the guidelines of the client.

We do our best to accommodate your desired wording and layout, however may make changes as necessary, where required.

 

Screen vs. Print

We do our best to display all products and materials as accurately as possible. However, please keep in mind, what you see on a screen may be slightly varied to the finished product. 

 

Variances

Our handmade papers are made by hand which means there may be minor size, colour variations between pieces. Our letterpress printing process features matte inks that are hand-mixed, slight variances in ink colour are likely.

 

Timeframes

During the proposals process we will outline the timeline and set a completion date. On the rare occasion that we should require to change or extend these dates, you will be notified immediately. It is important to consider that design revisions and/or delays in feedback may affect the timeline and potentially delay your order.  

 

Pricing & Payments

All quoted pricing is in New Zealand Dollars. Invoices will be sent via PayPal and include up to a 3.4% processing fee, which may be avoided by making a bank transfer. 

A 30% deposit is required before project will be started. With the remainder due at the end of production.

Once your deposit has been processed, supplies will be ordered. Changes may only be made at our discretion and will likely incur additional costs.

Goods will be sent once final payment has been received. You are responsible for the timely payout of the invoice.

 

Shipping

You will be notified of shipping timeframes and options once production is completed and your goods are ready to be sent. Once paid for, goods will be shipped via tracked New Zealand post. We have no control over shipment timeframes and advise ordering your suite as early as possible to allow for any potential shipment delays. We are not responsible, nor may be held liable for any loses, damages or delays due to shipping.     

International orders may be liable for tax or tariffs upon entry to your country, these are the responsibility of the client.

 

Proofing

Please ensure you carefully check over all proofs thoroughly including content/spelling, layout, card sizes/colour/type, font size and ink colour.

You will recieve 2 complimentary proof rounds for minor revisions to text, layout and calligraphyAny further proof rounds required will incur additional fees.

Although we thoroughly check over all handwritten goods, occasionally errors may occur. In this instance, please contact us immediately and we will send a correction or refund the amount paid for the incorrectly written goods, if a correction is not available for any reason. If the error is on the list provided by you, the correction will incur additional writing/shipping costs.

 

Publication

Should images of work curated by us be published, we must be correctly credited and notified of the publication prior to its feature. This is valid to both printed publications and online blog features. 

We retain the rights to post your invitations/wedding goods on our website and social media. If there is an issue with us doing so, please advise beforehand. 

 

Copyright

All designs, images and artwork on this site are protected by copyright and are the sole property of Michaela McBride Calligraphy unless otherwise indicated. This includes all designs, images and artworks used during the proofing process. Under no circumstances may this work be used for personal use, nor may it be repurposed or derivative works be made from it. 

 

Refunds & Cancellation

Due the handmade nature of calligraphy and of our products, we are not able to offer refunds, returns or cancellations. Should a mistake be made on our part, we will either reprint or provide a credit for the misprint. If there is an error with the wording/design approved by the client, the costs of reprinting are the responsibility of the client.


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